Terms & Conditions

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PRODUCT INFORMATION

Whilst we try to show clear pictures and true colour images, computer browsers may show colours differently.  Please bear this in mind when ordering. Some items are handmade or hand finished and there may be a slight variation to that shown. Dimensions specified on the Website are approximate only and may vary

 

Contract of Sale

When you place an order on our website we will then send you a confirmation email acknowledging the receipt of your order. We will also let you know when the products have been dispatched to you. We hope you will be really pleased with your purchase, but in the unfortunate event that your item arrives faulty or damaged, please inform us at ask@silkpetal.co.uk within 48 hours of receiving your item.

 

Pricing and Availability

Our prices include the current rate of VAT but are subject to changes at any time. We take into consideration exchange rates and fuel surcharges. We cannot always guarantee despatch times and sometimes during a busy period of selling items do become unavailable.

 

 

Copyright

Please do not copy any of the text and images off of our website without written permission.

 

Credit Card Security

Our transactions are handled by Pay Pal and are fully secure, regulated and compliant.

 

Privacy

Silk Petal does not share any information with third parties at all.

When you place an order with us we will contact you only to inform you of offers or with details regarding your order. Please let us know if you want to be taken off of the mailing list.